You might not be able to view your sent email messages if Outlook isn't setup to keep a copy of sent items. Check your Deleted Items or Trash folder. Select your email account and then click Change.Ĭhange the Mail to keep offline slider to a longer interval. Select File > Account Settings > Account Settings. To change this interval, use the following steps. For example, if you're using Cached Exchange Mode or an IMAP account, you can choose to only keep a few weeks or months of email offline. Many email accounts are set up to only synchronize sent items for a certain period of time. If you see a message in the Outbox folder, make sure your connection is working. If the email message isn't sent successfully, for example because of connectivity problems or logon issues, it might be stuck in your Outbox folder. There are several reasons why an item might not appear in your Sent Items folder. I can't find an item in my Sent Items folder To narrow your search to a specific person or subject line, try typing To: or Subject. Search by using keywords used in the message or by using someone’s name. You can search email quickly by using the search option. Tip: If you don’t see the Sent Items folder, click the arrow (>) on the left of your account folder to expand the list of folders.

Cannot find sent mail in outlook 2013